Welcome to DOZI! By using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.

1. General Terms

✔ By accessing or using DOZI’s website, you accept these terms in full.
✔ We reserve the right to update or modify these terms at any time without prior notice.

2. Product Information & Pricing

✔ We strive to provide accurate product descriptions, images, and pricing. However, in case of errors, DOZI reserves the right to correct them without prior notice.
✔ Prices are subject to change based on promotions, availability, or market conditions.
✔ Discounts, offers, and promotions are valid for a limited period and may have specific terms.

3. Orders & Payment

✔ All orders are subject to availability and confirmation.
✔ We offer secure and convenient payment methods, including Cash on Delivery (COD)—pay in full upon receiving your order. You can also complete your purchase using bKash, Rocket, or Nagad for a seamless shopping experience.
✔ We reserve the right to cancel orders due to fraudulent activity, pricing errors, or stock unavailability.

4. Shipping & Delivery

✔ Estimated delivery times are provided at checkout but may vary due to location and unforeseen delays.
✔ Once an order is shipped, tracking details will be provided.
✔ DOZI is not responsible for delays caused by courier partners or external factors.

5. Returns & Exchanges

✔ Customers can request a return or exchange within 7 days of receiving the product.
✔ Items must be unused, unwashed, and in original condition with tags attached.
✔ Refunds and exchanges are subject to stock availability and return policy conditions.

6. Cancellation Policy

✔ Orders can only be canceled before they are processed for shipment. Once shipped, cancellation is not possible.
✔ DOZI reserves the right to cancel orders in case of stock unavailability or payment issues.

7. Intellectual Property

✔ All content on this website, including images, logos, and text, is the property of DOZI and is protected by copyright laws.
✔ Any unauthorized use, reproduction, or modification of our content is strictly prohibited.

8. Limitation of Liability

✔ DOZI is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
✔ We do not guarantee uninterrupted or error-free access to our website at all times.